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Content Development Director and Writer

Job Description

As Reputation.ca’s Content Development Director you will play an important role in helping individuals and businesses repair and strengthen their online reputations.

You will be responsible for communicating with clients, analyzing their online reputations and developing content plans to improve them. You will have a team of writers reporting to you and you will manage them and quality control their work. You will also do content writing yourself.

Our clients come in all shapes, sizes and market caps, and no one solution works for all. Your knowledge of the Google search engine, public relations, writing, and your communication skills will change people’s lives.

We are currently looking for someone to join our team and handle this important role..

You will have the luxury of working from home, using our cloud based collaboration platform.

Requirements
  • Bachelors degree in related subject (Computer related or English, Literature, Psychology etc)
  • 4-10 years experience in a content development role
  • Excellent web research skills
  • Excellent understanding of social media
  • Proven technical knowledge of GMail, CRM Software, Google Search (Advanced Understanding)
  • Working knowledge of general marketing principles and project management best practices preferred
  • Strong communication skills, including listening, writing, speaking, presenting and influencing; able to communicate effectively with business leaders, customers, internal stakeholders
  • Time management and organizational skills with ability to handle multiple projects and manage conflicting priorities
  • Collaboration skills with cross-departmental representatives
  • Quick learner who can master company’s portfolio of product and service offerings

Responsibilities
  • Manage the scheduling and consistent production of client content plans in a way that balances client expectations and work capacity of journalistic team;
  • Serve as the liaison between the journalistic team and clients to ensure that clients successfully receive, review and approve all created content;
  • Coordinate production of new content with journalistic team, including assigning content creation tasks and reviewing and revising work created by team;
  • Successfully create content strategy plans for all incoming clients;
  • Maintain a talented and productive team of writers, including the hiring of new writers;
  • Maintain complete client confidentiality – you can never talk about what you do to anyone!
  • Provide detailed reporting of your time consumption and audit time reports from other writers.
  • Coordinate with Account Services team to ensure that all produced content is correctly cycled to the publishing phase;
  • Update all Reputation.ca social media updates with privy bi-weekly postings on online reputation management (ORM) topics;

About Reputation.ca

We are Reputation.ca, Canada’s leading online reputation management company. We help brands, celebrities, CEOs, athletes, and medium to large businesses repair and protect their online reputations. Our company is growing quickly there is a huge opportunity for growth within the company. Online reputation management is very topical and people will be fascinated with what you do – however you cannot talk about your work.

Salary is commensurate with experience and qualifications. Performance bonus offered.

To apply contact [email protected] with a cover letter email outlining why your specific skills and experience make you an ideal candidate for this role. Attach a PDF of your resume along with your cover letter.

Account Coordinator

About Us

We are Reputation.ca, Canada's leading online reputation management company. We help brands, celebrities, CEOs, athletes, and medium to large businesses repair and protect their online reputations. Our company is growing quickly and there is a huge opportunity for growth within the company. Online reputation management is very topical and people will be fascinated with what you do – however you cannot talk about your work.

We are located at Bay and Bloor in downtown Toronto, Canada but encourage employees to telecommute using Google Apps.

About The Role

As a Reputation.ca Account Coordinator you will play an important role in helping individuals and businesses repair and strengthen their online reputations.

Our clients come in all shapes, sizes and market caps, and no one solution works for all. Your knowledge of public relations, internet publishing, digital content creation and personal branding combined with your communication skills and analytical abilities will change people's lives.

We are currently looking for a motivated, inspired individual looking to find a place where they can build their life and their future out of their career.

Responsibilities
  • Help build new online profiles for our clients.
  • Coordinate content production with our journalism team.
  • Serve as a liaison between clients and internal departments to drive internal operations to ensure that deliverables, timelines, and deadlines are met to achieve maximum results for our clients.
  • Manage content flow between internal departments and clients.
  • Communication of concepts, strategies and processes with public relations, content writing, SEO, client services, brand management and media placement teams.
  • Measure campaign results and create reports for clients.
  • Maintain a portfolio of clients.
  • Maintain complete confidentiality – you can never talk about what you do to anyone!
  • Supporting sales, marketing, customer service, client services, business development, and account management efforts.

Preferred qualifications
  • This position demands a high level of organization, strong communication, persistence, flexibility and resourcefulness. Ideal candidates will have 2-3 years of experience in a sales, business development, or customer service environment. Experience as an account executive or account manager is also preferred.
  • SEO, SEM, digital marketing, brand management, public relations, or advertising experience desirable

Minimum qualifications
  • Bachelors degree from an accredited college/university
  • 2-3 years experience within account management, sales or marketing.
  • Strong time management
  • Excellent client relations skills
  • Ability to work hard and perform under pressure
  • Excellent project management, interpersonal and organizational skills, with the ability to drive and implement ideas in a changing environment.

Salary is commensurate with experience and qualifications. Performance bonus offered.

To apply contact [email protected] with a cover letter email outlining why your specific skills and experience make you an ideal candidate for this role. Attach a PDF of your resume along with your cover letter.

How We Work

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